JellyBlue Official Website › Shipping
ShippingJellyBlue shipping and tracking
Orders ship from within the United States and the tracking number arrives in the order confirmation email.
Shipping is free on three and six bottles and added at the checkout on two. Keep the confirmation email: it carries the tracking number, the order number the desk asks for, and the purchase date the 60-day guarantee is counted from.
What ships, when, how to track it, and who to call when something is wrong.
JellyBlue shipping at a glance
| Pack | Shipping | Cost | Covers |
|---|---|---|---|
| 2 bottles | Standard US | Shown at checkout | 60 days |
| 3 bottles | Standard US | Free | 90 days |
| 6 bottles | Standard US | Free | 180 days |
Shipping is charged at the seller's checkout and shown before payment.
Dispatch and delivery times are the carrier’s rather than this desk’s, and the seller’s own checkout shows the current estimate for your address. What this page can tell you is what to do with the email that arrives afterwards.
What to do with the JellyBlue order email
Keep it, do not archive it
It carries three things you will want: the tracking number, the order number, and the purchase date. The 60-day window is counted from that date.
Track from the link in it
The carrier’s own page is the authority on where a parcel is. This website has no view of it.
Call the order desk if it stalls
+1 (302) 200-3480. That desk can see the dispatch and can chase it. The website address cannot, which is why it is never given as the route for this.
Call before returning anything
Returns go to 41 East 11th Street, Floor 10, New York, NY 10003, USA, and the desk confirms the address before you post. A bottle posted to the wrong address is a refund that does not happen.
Ask the desk about a JellyBlue delivery
This form reaches the website desk, which handles pages and corrections. For anything touching an order - tracking, an address change, a refund - call +1 (302) 200-3480, because that desk can see the order and this inbox cannot.
When a JellyBlue delivery goes wrong
| What happened | Who pays | What to do |
|---|---|---|
| The parcel is late | Nobody - it is in transit | Call +1 (302) 200-3480 with the order number. |
| It arrived damaged | Not in the printed terms - ask the desk | Call before opening a claim and quote the order number. The order desk can see the order; this website cannot. |
| The wrong pack arrived | Not in the printed terms - ask the desk | Same call. Quote the order number and what is actually in the box. |
| You changed your mind | The buyer | That is the 60-day guarantee rather than a delivery problem. See the guarantee. |
| A different lot arrived | Nobody | Not a fault - runs change. Worth a call so the desk can match it, and verify a batch explains why. |
Four of the five start with the same telephone call, which is the practical point of this table.
JellyBlue shipping: questions people ask
Where does JellyBlue ship from?
From inside the United States. The seller’s own order page is the authority if it states anything different for a particular address.
Is JellyBlue shipping free?
On three and six bottles within the United States. Two bottles carries shipping at the checkout, which shows the amount before payment.
How do I track my order?
The tracking number is in the order confirmation email. Keep that email: it also carries the purchase date the guarantee is counted from and the order number the desk asks for.
What if the parcel has not arrived?
Call +1 (302) 200-3480 with the order number. The order desk can see the dispatch; the website address cannot.
What if the bottle arrives damaged?
Call the same number before doing anything else and quote the order number. The order desk can see the order and start a claim; this website cannot.
Order JellyBlue with free US shipping on three bottles or more
Three bottles $207 and six bottles $294, both with free US shipping. Two bottles is $158 plus shipping.
Two bottles $158 · six bottles $294 · 60 days from the day you pay, opened bottles accepted
Order JellyBlue On The Official WebsiteOne gummy a day · 30 to a bottle · lot JEL-26/JE-5599
